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About the Author
Joe Wuelfing is a versatile business leader with 25 years of experience helping organizations execute strategic marketing and communications. As Director, Strategic Marketing & Communications at Blast Analytics & Marketing, he is responsible for activities that position Blast as an industry leader, optimize the customer experience, and drive company growth.
Healthcare Analytics and HIPAA: Ways to Minimize Risk and Ensure Compliance
The rise in digital data and analytics adds complexity and risk for healthcare organizations. Those that don’t comply with data privacy requirements, including Health Insurance Portability and Accountability Act (HIPAA), could face heavy fines, civil action lawsuits, and even criminal charges. Not to mention loss of patient trust.
It’s safe to say that 2021 was all about catering to the customer to stay ahead. Many of the themes we saw in 2021 will continue to become the norm. Here's the top 5 customer experience trends to know in 2022 >> https://bit.ly/3nG6jKD #customerexperience #cx #personalization